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Technical Services & Product Support

Hours of Operation: Eastern Time Zone - 8:00 AM - 5:00 PM, Mon. - Fri.
  Pacific Time Zone - 8:00 AM - 5:00 PM, Mon. - Fri.
Phone: (650) 452-1200 / (800) 733-7088
Email: TechSupport@toaelectronics.com

 

Please Note: For International (non-USA) contacts, please visit the
TOA Global website.

Service Repair Contacts

Limited Product Warranty - United States

Limited Product Warranty - Mexico, Guatemala, and Costa Rica

 


 

USA, LATIN AMERICA (except Brazil) EMAIL INQUIRIES ONLY:
(please send your inquiry to only one email address below)

CUSTOMER SERVICE:     
orders@toaelectronics.com  
                                 (Contact for all order inquiries)

PRODUCT SUPPORT:    TechSupport@toaelectronics.com

PARTS:                       parts@toaelectronics.com

GENERAL INQUIRIES:  info@toaelectronics.com

Emails should include the following basic contact information:

Customer Name, Company or Organization Name and Telephone Number.

 


 

How To Buy TOA Products

For information on purchasing TOA products, finding a local TOA dealer, or, if you're interested in becoming a TOA dealer, visit the TOA Sales Representative listing. For inquiries outside of the USA, visit the Contact Us section.

 


 

TOA USA Repair Information

For service repair information for TOA products purchased in the USA, click here.

 


 

Product Documentation

Visit product pages for downloadable specification sheets, owner's manuals, A&E specifications, CAD files, software and more.

 


 

Technical Services - Product Support

Call our technical specialists at (800) 733-4748 between the hours of 8:00 AM and 5:00 PM EST.

If you're calling for troubleshooting assistance, please put together the following items before you call:

  • Installation and Operating Manuals (available for download at each product page).
  • Clearly Documented Symptoms
  • Jobsite Documentation (wire numbering charts, programming data, etc.).
  • Tools you may need.
  • Multimeter
  • Impedance Meter, e.g., TOA ZM-104.

To see a list of our discontinued products, please click here.